Returns, Refunds and Exchanges Policy
How to Return an Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase. Returns shipped to S45 Inc. dba The Suspension Source will be refused at time of delivery.
1. Please email firstname.lastname@example.org to request a return and we will assign you a Return Merchandise Authorization number.
2. Mail your returned item to:
The Suspension Source
Return Merchandise Authorization #
3945 North Ann Ave
Fresno, CA 93727
3. Include in your package a signed letter stating the reason for your return and the original receipt.
Items cannot be returned if they have been installed, mounted to vehicle, painted or modified. Clothing Merchandise will not be accepted for return or exchange.
All items are subject to a 20% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order. If your order had free shipping applied our original shipping charges will be deducted.
If you have ordered the incorrect part or need to exchange for another part you can do so. Items must be in new condition and in original packaging. You will not be subject to a restocking fee in this case, but you still will have to pay shipping charges to and from your location.
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